Welcome to Zoko World! By using our website development and e-commerce solutions, you agree to comply with the terms and conditions outlined here. Please review them carefully before using our website and services.
1. Acceptance of Terms
By accessing or using our services, you confirm that you accept these Terms and Conditions and agree to abide by them. If you do not agree, please refrain from using our services.
2. Scope of Services
Zoko World offers website development services and digital solutions, including e-commerce platforms, digital marketing, and related services as outlined on our website. All services will be provided based on the specifications discussed and confirmed in your order or contract.
3. Service Eligibility
To use our services, you must be at least 18 years of age and legally capable of entering into contracts. By agreeing to these terms, you confirm that you meet these requirements.
4. Fees and Payment
Our service fees vary depending on the chosen package and any customizations requested. Payment must be made in accordance with the terms outlined in your invoice or order confirmation. Non-payment may lead to suspension or termination of services.
5. Licensing and Intellectual Property
All intellectual property rights, including website design, code, and other materials created by Zoko World, remain the property of Zoko World unless otherwise transferred by written agreement. Upon full payment, we grant a non-exclusive, limited license for your business use. Reselling, distributing, or modifying our work without permission is prohibited.
6. Customer Responsibilities
You agree to provide accurate information for the setup and maintenance of your e-commerce platform and ensure all content added is lawful and respects third-party rights. Zoko World reserves the right to suspend services if content violates these standards.
7. Customization and Third-Party Integrations
While our e-commerce packages are flexible, customizations outside the scope of the selected package may incur additional fees. We are not responsible for third-party tools or integrations (e.g., payment gateways), which are used at your own risk.
8. Support and Maintenance
We provide support and maintenance as outlined in your chosen service plan. Our support team is available 24/7 via phone, email, and WhatsApp. Issues resulting from unauthorized modifications may fall outside standard support coverage.
9. Warranty Disclaimer
Our e-commerce solutions are provided “as is” without warranty of any kind. While we strive to deliver high-quality services, Zoko World disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the extent permitted by law, Zoko World shall not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use our services, even if advised of potential damages. Our liability is limited to the amount you paid for our services.
11. Termination of Service
We reserve the right to suspend or terminate services in case of non-payment or breach of these terms. Upon termination, access to our platform will be revoked, but any outstanding amounts remain payable.
12. Privacy and Data Protection
We respect your privacy and handle your data in line with our Privacy Policy. By using our services, you consent to our data collection and usage practices as specified in our Privacy Policy.
13. Modification of Terms
Zoko World may modify these Terms and Conditions periodically. Changes will be posted on this page, and it is your responsibility to review these terms periodically. Continued use of our services after changes implies acceptance of the updated terms.
14. Governing Law and Dispute Resolution
The laws of India govern these terms. Any disputes will be resolved through binding arbitration in Delhi, India, in accordance with applicable Indian laws.
15. Contact Us
For any questions about these Terms and Conditions, please reach out:
- Company: Zoko World
- Official Address: G-20, Preet Vihar, New Delhi – 110092
- Phone: +91 7827219784
- Email: zokoworldservice@gmail.com